Terms of Service

Terms of Service – Seasoned Logs Surrey

Last Updated: February 2026

Welcome to Seasoned Logs Surrey. These Terms of Service govern your use of our website and services. By accessing or using our site, you agree to comply with these terms.

If you do not agree with any part of these Terms, please do not use our website.

1. About Us

Company Name: Seasoned Logs Surrey
Address: Tithebarns Farm, West Clandon, Surrey, GU23 7LE
Website: www.seasonedlogssurrey.co.uk
Email: orders@seasonedlogssurrey.co.uk
Phone: 01483 363122

We are a trusted Surrey-based supplier of kiln-dried firewood and solid fuels, established in 2010.

2. Use of Our Website

By using this website, you confirm that:

  • You are at least 13 years old

  • You have legal capacity to enter into this agreement

  • All information you provide is accurate and up to date

  • You will use the site lawfully and responsibly

You agree not to misuse the website or attempt unauthorised access.

3. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date.

Your continued use of our website indicates acceptance of any changes.

4. Intellectual Property

All content on this website, including text, images, logos, designs, and software, is the property of Seasoned Logs Surrey or its licensors.

You may not copy, reproduce, distribute, or use any content for commercial purposes without written permission.

Limited personal use is permitted.

5. User Accounts

If you create an account:

  • You are responsible for keeping login details secure

  • You accept responsibility for all activity on your account

  • We may suspend or close accounts for misuse

We reserve the right to remove inappropriate usernames.

6. Prohibited Activities

You must not:

  • Use the site for unlawful purposes

  • Attempt to hack or disrupt services

  • Upload harmful software or viruses

  • Scrape or copy website data

  • Impersonate others

  • Send spam or misleading content

Breaches may result in account suspension or legal action.

7. User Content and Submissions

If you submit feedback, messages, or content:

  • You confirm you own the rights to it

  • You grant us permission to use it

  • You accept responsibility for its accuracy

We are not liable for user-generated content.

8. Orders and Transactions

All purchases made through our website are subject to:

  • Product availability

  • Pricing accuracy

  • Our Returns & Refunds Policy

We reserve the right to refuse or cancel orders where necessary.

9. Site Management

We may:

  • Monitor activity

  • Remove inappropriate content

  • Restrict access

  • Maintain site security

This helps protect our customers and services.

10. Termination

We may suspend or terminate access if you breach these Terms or misuse the website.

This may occur without prior notice.

11. Website Availability

We aim to keep our website available at all times, but we cannot guarantee uninterrupted access.

We are not liable for downtime due to maintenance, technical faults, or external factors.

12. Governing Law

These Terms are governed by the laws of the United Kingdom.

Any disputes will be handled in UK courts, unless consumer protection laws provide otherwise.

13. Dispute Resolution

We encourage customers to contact us first to resolve any issues informally.

Where disputes cannot be resolved, they may be subject to arbitration or legal proceedings under UK law.

14. Corrections and Updates

We reserve the right to correct errors relating to:

  • Pricing

  • Product descriptions

  • Availability

  • Technical information

Changes may be made without notice.

15. Disclaimer

Our website and services are provided “as is” and “as available”.

We do not guarantee that:

  • Content will always be accurate

  • The website will be error-free

  • Services will be uninterrupted

Use of the site is at your own risk.

16. Limitation of Liability

To the fullest extent permitted by law, Seasoned Logs Surrey shall not be liable for indirect, incidental, or consequential losses arising from website use.

17. Indemnification

You agree to indemnify and hold us harmless from any claims arising from:

  • Breach of these Terms

  • Misuse of the website

  • Violation of third-party rights

18. Data Protection

We process personal data in accordance with our Privacy Policy.

You are responsible for safeguarding any data you submit.

19. Electronic Communications

By using our website, you agree to receive communications electronically, including emails and notices.

These satisfy legal requirements for written communication.

20. General Terms

These Terms constitute the entire agreement between you and us.

If any section is found unenforceable, the remaining provisions remain valid.

No partnership or agency relationship is created.

21. Contact Us

If you have questions about these Terms, please contact us:

Seasoned Logs Surrey
Tithebarns Farm
Tithebarns Lane
West Clandon
Surrey GU23 7LE

📧 orders@seasonedlogssurrey.co.uk
📞 01483 363122